How Mandiri transfers work on laso88
e-wallet transfers on laso88 use a virtual-account (VA) system. When you select mobile banking as your deposit method, our system generates a unique 16-digit virtual-account number. This number is tied exclusively to your laso88 account and remains the same for all future local payment deposits.
To deposit, you log into your online payment bank account (via mobile app, online banking, or ATM), select "Transfer to Another Bank," and enter the virtual-account number we provide. You specify the amount you want to deposit, confirm the transaction, and submit. Your e-wallet bank processes the transfer, and once it reaches our acquiring bank, your laso88 balance updates.
The key advantage of mobile banking transfers is that they are direct bank-to-bank transactions. There is no intermediary wallet or payment processor — your money moves from local payment to our account via the banking system. This makes transfers traceable, secure, and reversible if an error occurs.
Step-by-step deposit process
Log into your laso88 account and navigate to Deposit. Select e-wallet as your payment method. Our system displays your virtual-account number and the amount you wish to transfer. Copy the VA number, log into your mobile banking account, and initiate a transfer to that number. Confirm the amount and submit. Your local payment bank will process the transfer, typically within one to two hours during business hours.
Once the transfer clears, your laso88 balance updates automatically. You will see a confirmation notification in your account. If the transfer does not appear within a few hours, contact our support team with your transfer reference number and the amount sent.
Processing times and verification
online payment transfers on laso88 typically process within one to two hours during business hours (Monday–Friday, 08:00–17:00 WIB). Transfers initiated outside business hours or on weekends may take longer — sometimes until the next business day. Bank holidays can also extend processing times.
Our system automatically verifies each incoming transfer. We check that the amount matches your requested deposit, that the virtual-account number is correct, and that your account is in good standing. Most transfers pass verification instantly and credit your balance immediately. Some transfers may be flagged for manual review if they exceed certain thresholds or if your account activity appears unusual. Manual review typically takes a few hours but can extend to one business day in complex cases.
If a transfer is rejected or delayed, we notify you via email or in-app message. Common reasons for delays include incorrect virtual-account number entry, insufficient funds in your e-wallet account, or a mismatch between the amount sent and the amount requested. If you encounter a delay, check your email for details and contact our support team with your transfer reference number.
local payment transfers vs. other payment methods on laso88
laso88 supports multiple deposit methods, each with different processing speeds and user experiences. E-wallets like online payment, e-wallet, mobile banking, and local payment are instant — your balance updates within seconds. online payment transfers are also immediate. Bank transfers via e-wallet, mobile banking, and local payment virtual accounts work similarly to online payment, typically processing within one to two hours.
e-wallet transfers are ideal if you prefer traditional banking and want a direct link between your bank account and laso88. They are also suitable for larger deposits because bank transfers often have higher limits than e-wallets. However, they are slower than e-wallet deposits. If you need funds in your laso88 account immediately, mobile banking or local payment may be faster options.
account preferences and account security
e-wallet transfers on laso88 are subject to account preferences. Your first deposit may have a lower limit for security purposes. Once your account is verified and you have completed a few transactions, limits typically increase. Check your account settings or contact our support team to confirm your current account preferences.
Every mobile banking transfer is encrypted and logged. Our system records the transfer amount, the virtual-account number used, the timestamp, and the status (pending, approved, or rejected). You can view your complete transfer history in your laso88 account dashboard under "Deposit History" or "Transaction History."
To protect your account, we recommend enabling two-factor authentication (2FA) if available. This adds an extra security layer when you log in or initiate withdrawals. Never share your virtual-account number with anyone outside laso88, and always verify that you are on the official laso88 website before entering your banking details.
local payment transfers on laso88 are direct bank-to-bank transactions — secure, traceable, and auditable in your account history.
Troubleshooting common online payment transfer issues
If your e-wallet transfer does not appear in your laso88 account after a few hours, check the following:
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1
Verify the virtual-account numberCheck
Confirm that you entered the correct 16-digit VA number. A single digit error will cause the transfer to fail or go to the wrong account.
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2
Check your mobile banking accountConfirm
Log into your local payment account and verify that the transfer was actually sent. Look for the transaction in your statement or transfer history.
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3
Save your reference numberDocument
If the transfer was sent from online payment, you will have a confirmation code or reference number. Save this for our support team.
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4
Contact laso88 supportResolve
Provide your reference number, the amount sent, and the date/time of the transfer. Our team will investigate and resolve the issue.
If your e-wallet account shows the transfer was sent but laso88 has not received it, the issue may be with the acquiring bank or a processing delay. Our support team can contact the bank on your behalf to trace the transaction. In rare cases, a transfer may be rejected and returned to your mobile banking account — this typically happens if the virtual-account number is invalid or if your account is flagged for review.
Withdrawals and account management
local payment transfers are for deposits only. When you withdraw winnings from laso88, you can choose to send funds back to your online payment account, or to another payment method like e-wallet, mobile banking, or local payment. Withdrawal requests are processed through our standard review window, which typically takes a few hours but may extend longer depending on account activity and verification status.
Your laso88 account dashboard displays your current balance, deposit history, withdrawal history, and game history. You can filter transactions by date, payment method, or status. If you need to update your account details, reset your password, or enable two-factor authentication, those options are in your account settings. For questions about your online payment deposits or withdrawals, contact our multilingual support team — they are available to assist users across Jakarta, Surabaya, Bandung, Medan, and Semarang.